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Created date | Updated date | Affects version | Fix version |
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| Mobile Diagnostics and Eraser - all versions | N/A |
Problem
With certain Android devices running on Android version 6.0, the Wi-Fi diagnostics test always fails . Workaround is turn GPS on with high-accuracy mode.This problem occurs currently only on Android 6.0even though the it is known to work.
Solution
As a workaround, enable the GPS/location service with high accuracy mode which should allow the user to successfully complete the Wi-Fi diagnostics test.