Version 1.0 Effective: 26 July, 2017
Introduction
This policy applies to all Blancco-branded products, except as Blancco may otherwise expressly agree in writing. For specific lifecycle dates for each product, refer to the Lifecycle End Dates for Current Blancco Products table in this article. Blancco's Product Support Lifecycle Policy provides clear support availability guidelines for all Blancco's solutions, allowing you to plan and manage your support needs.
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Product name | Version | Release date (GA date) | General support until | Extended support until | Self-support from | |||||||||||
Blancco Drive | EraserEraser Encompasses: Blancco Drive Eraser, Blancco Configuration Tool, Blancco Preinstall, Blancco Drive Eraser Hardware Edition, Blancco Drive Verifier | 7.16. | 100 | 20232025- | 1206- | 1823 | 20252027- | 1206- | 1823 | 20262028- | 1206- | 1823 | 20262028- | 1206- | 1924 | |
Blancco Drive | EraserEraser | 7. | 915.0 | 20232025- | 0903- | 2831 | 20252027- | 0903- | 2831 | 20262028- | 0903- | 2831 | 20262028- | 0904- | 2901 | |
| Blancco Drive | EraserEraser | 7.14. | 80 | 20232024- | 0612- | 2117 | 20252026- | 0612- | 2117 | 20262027- | 0612- | 2117 | 20262027- | 0612- | 2218 | |
| Blancco Drive | EraserEraser | 7.13. | 70 | 20232024- | 0410- | 1401 | 20252026- | 0410- | 1401 | 20262027- | 0410- | 1401 | 20262027- | 0410- | 1502 | |
Blancco Drive EraserEraser | 7.12.60 | 20222024-1206-01282024 | 2026-1206-01282025 | 2027-1206-01282025 | 2027-1206-0229 | |||||||||||
Blancco Drive Eraser | 7.511.0 | 20222024-0904-01112024 | 2026-0904-01112025 | 2027-0904-01112025 | 2027-0904-0212 | |||||||||||
Blancco Drive Eraser | 7.410 | 20222023-0612-09182024 | 2025-0612-09182025 | 2026-0612-09182025 | 2026-0612-1019 | |||||||||||
Blancco Drive Eraser | 7.39 | 20222023-0309-31282024 | 2025-0309-31282025 | 2026-0309-3128 | 20252026-0409-0129 | |||||||||||
Blancco Drive Eraser | 7.28 | 20212023-1206-16212023 | 2025-1206-16212024 | 2026-1206-16212024 | 2026-1206-1722 | |||||||||||
Blancco Drive Eraser | 7.17 | 20212023-1104-23142023 | 2025-1104-23142024 | 2026-1104-23142024 | 2026-1104-2415 | |||||||||||
Blancco Drive Eraser | 7.6.18 | 20212022-0912-10012023 | 2024-0912-10012024 | 2025-0912-10012024 | 2025-0912-1102 | |||||||||||
Blancco Drive Eraser | 67.17 | 2021-04-26 | 2023-04-26 | 2024-04-26 | 2024-04-27 | Blancco Drive Eraser | 6.16 and older | Self Support5 and older | Self Support | |||||||
| Blancco Management Console | 5.21 | 2024-12-15 | 2026-04-23 | 2026-04-23 | 2026-04-23 | |||||||||||
| Blancco Management Console | 5.1720 | 20232024-1209-15302025 | 2026-1204-1523 | 2026-1204-1523 | 2026-1204-1623 | |||||||||||
| Blancco Management Console | 5.1619 | 20232024-0906-25212025 | 2026-0904-2523 | 2026-0904-2523 | 2026-0904-2623 | |||||||||||
| Blancco Management Console | 5.1518 | 20232024-0704-03042025 | 2026-0704-0304 | 2026-0704-0323 | 2026-0704-0423 | |||||||||||
| Blancco Management Console | 5.1417 | 2023-0312-2715 | 2025-0312-2715 | 2026-0304-2723 | 2026-0304-2823 | |||||||||||
| Blancco Management Console | 5.1316 | 20222023-09-05252024 | 2025-09-05252025 | 2026-0904-05232025 | 2026-0904-0623 | |||||||||||
| Blancco Management Console | 5.1215 | 20222023-0407-14032024 | 2025-0407-14032025 | 2026-04-1423 | 20252026-04-1523 | |||||||||||
| Blancco Management Console | 5.1114 | 20212023-1103-25272023 | 2025-1103-25272024 | 2026-1103-25272024 | 2026-1103-2628 | |||||||||||
| Blancco Management Console | 5.10 | 2021-09-08 | 2023-09-08 | 2024-09-08 | 2024-09-09 | |||||||||||
| Blancco Management Console | 5.9 | 2021-06-30 | 2023-06-30 | 2024-06-30 | 2024-07-01 | |||||||||||
| Blancco Management Console | 5.8 | 2021-03-31 | 2023-03-31 | 2024-03-31 | 2024-04-01 | |||||||||||
| Blancco Management Console | 5.7 and older | Self Support | Blancco Management Portal | - | 2023-04-0513 and older | Self Support | ||||||||||
| Blancco Management Portal | - | 2023-04-05 | ||||||||||||||
| Blancco Management Portal On-Premise | 6.2 | 2025-10-13 | 2027-10-13 | 2028-10-13 | 2028-10-14 | |||||||||||
| Blancco Management Portal On-Premise | 6.1 | 2025-07-31 | 2027-07-31 | 2028-07-31 | 2028-08-01 | |||||||||||
| Blancco Management Portal On-Premise | 6.0.0 | 2025-03-31 | 2027-03-31 | 2028-03-31 | 2028-04-01 | |||||||||||
| Blancco Removable Media Eraser | 2.8 | 2023-07-28 | 2025-07-28 | 2026-07-28 | 2026-07-29 | |||||||||||
| Blancco Removable Media Eraser | 2.7 | 2022-11-25 | 2024-11-25 | 2025-11-25 | 2025-11-26 | |||||||||||
| Blancco Removable Media Eraser | 2.6 and older | Self Support | ||||||||||||||
| Blancco LUN for Windows | 2.6 | 20212024-07- | 0722 | 20232026-07- | 0722 | 20242027-07- | 0722 | 20242027-07- | 08Blancco Removable Media Eraser | 2.5 and older | Self Support23 | |||||
| Blancco LUN for Windows | 2.5 | 2022-09-30 | 2024-09-30 | 2025-09-30 | 2025-10-01 | |||||||||||
| Blancco LUN for Windows | 2.4 and older | Self Support | ||||||||||||||
| Blancco Drive Eraser for Mac | 2.10 | 2023-10-06 | 2025-10-06 | 2026-10-06 | 2026-10-07 | |||||||||||
| Blancco Drive Eraser for Mac | 2.9 | 2023-02-24 | 2025-02-24 | 2026-02-24 | 2026-02-25 | |||||||||||
| Blancco Drive Eraser for Mac | 2.8 | 2022-03-31 | 2024-03-31 | 2025-03-31 | 2025-04-01 | |||||||||||
| Blancco Drive Eraser for Mac | 2.7 | 2021-06-11 | 2023-06-11 | 2024-06-11 | 2024-06-12 | |||||||||||
| Blancco Drive Eraser for Mac | 2.6 | 2021-03-25 | 2023-03-25 | 2024-03-25 | 2024-03-26 | |||||||||||
| Blancco LUN Eraser for UNIX | 2.9 | 2023-02-24 | 2025-02-24 | 2026-02-24 | 2026-02-25 | |||||||||||
| Blancco LUN Eraser for UNIX | 2.8 | 2022-03-31 | 2024-03-31 | 2025-03-31 | 2025-04-01 | |||||||||||
| Blancco LUN Eraser for UNIX | 2.7 | 2021-06-08 | 2023-06-08 | 2024-06-08 | 2024-06-08 | |||||||||||
| and older | Self Support | |||||||||||||||
| Blancco LUN Eraser for UNIX | 2.9 | 2023-02-24 | 2025-02-24 | 2026-02-24 | 2026-02-25 | |||||||||||
| Blancco LUN Eraser for UNIX | 2.8 and older | Self Support | ||||||||||||||
| Blancco File Eraser for Windows | 8.6 | 2023-11-09 | 2025-11-09 | 2026-11-09 | 2026-11-10 | |||||||||||
| Blancco File Eraser for Windows | 8.5 and older | Self Support | ||||||||||||||
| Blancco File Eraser for Unix | 2.3 and older | Self Support | ||||||||||||||
| Blancco Virtual Machine Eraser | 2.5.1 | 2025-09-04 | 2026-09-04 | 2027-09-04 | 2027-09-05 | |||||||||||
| Blancco Virtual Machine Eraser | 2.5 and older | Self Support | ||||||||||||||
Blancco File Eraser for Windows | 8.6Agent | 2.2 | 2023- 1112- 0920 | 2025- 1112- 0920 | 2026- 1112- 0920 | 2026- 1112- 1021 | ||||||||||
Blancco File Eraser for Windows | 8.5 | 2021-09-21 | 2023-09-21 | 2024-09-21 | 2024-09-22 | Blancco File Eraser for Windows | 8.4Agent | 2.1 | 2023-06-09 | 2025-06-09 | 2026-06-09 | 2026-06-10 | ||||
Blancco Agent | 2.0 and older | Self Support | ||||||||||||||
Blancco FileNetwork Device Eraser for Unix | 2.3 and older | Self Support | Blancco Virtual Machine NOTE! This is end of life product, find more details: | 2.58 and older | 2022-0103-1031 | 2024-0103-1031 | 2025-0103-1031 | 2025-04-01-11 | ||||||||
Blancco | Virtual Machine Eraser2.4 and older | Self Support | ||||||||||||||
Blancco Agent | 2.2 | 2023-12-20 | 2025-12-20 | 2026-12-20 | 2026-12-21 | |||||||||||
Blancco Agent | 2.1 | 2023-06-09 | 2025-06-09 | 2026-06-09 | 2026-06-10 | |||||||||||
Blancco Agent | 2.0 | 2021-06-16 | 2023-06-16 | 2024-06-16 | 2024-06-17 | Blancco Agent | 1.3 and older | Self Support | ||||||||
Blancco Network Device Eraser NOTE! This is end of life product, find more details: | 2.8 and older | 2022-03-31 | 2024-03-31 | 2025-03-31 | 2025-04-01 | |||||||||||
Mobile Diagnostics and Erasure Encompasses: Blancco Mobile, Blancco Mobile Diagnostics, Blancco Mobile Reporting Tool, Blancco Mobile Reset & Report | 5.7 | 2025-04-04 | 2027-04-04 | 2028-04-04 | 2028-04-05 | |||||||||||
Blancco Mobile Diagnostics and Erasure | 5.6 | 2024-12-20 | 2026-12-20 | 2027-12-20 | 2027-12-21 | |||||||||||
Blancco Mobile Diagnostics and Erasure | 5.5 | 2024-10-10 | 2026-10-10 | 2027-10-10 | 2027-10-11 | |||||||||||
Blancco Mobile Diagnostics and Erasure | 5.4 | 2024-06-25 | 2026-06-25 | 2027-06-25 | 2027-06-26 | |||||||||||
Blancco Mobile Diagnostics and Erasure | 5.3 | 2024-03-26 | 2026-03-26 | 2027-03-26 | 2027-03-27 | |||||||||||
Blancco Mobile Diagnostics and Erasure | 5.2 | 2023-12-05 | 2025-12-05 | 2026-12-05 | 2026-12-06 | |||||||||||
Blancco Mobile Diagnostics and Erasure | 5.1 | 2023-09-26 | 2025-09-26 | 2026-09-26 | 2026-09-27 | |||||||||||
Blancco Mobile Diagnostics and Erasure | 5.0 | 2023-06-20 | 2025-06-20 | 2026-06-20 | 2026-06-21 | |||||||||||
Blancco Mobile Diagnostics and Erasure | 4.15 | 2023-03-30 | 2025-03-30 | 2026-03-30 | 2026-03-31 | |||||||||||
Blancco Mobile Diagnostics and Erasure | 4.14 | 2022-12-20 | 2024-12-20 | 2025-12-20 | 2025-12-21 | |||||||||||
Blancco Mobile Diagnostics and Erasure | 4.13 | 2022-10-31 | 2024-10-31 | 2025-10-31 | 2025-11-01 | |||||||||||
Blancco Mobile Diagnostics and Erasure | 4.12 | 2022-06-16 | 2024-06-16 | 2025-06-16 | 2025-06-17 | |||||||||||
Blancco Mobile Diagnostics and Erasure | 4.11 | 2022-04-08 | 2024-04-08 | 2025-04-08 | 2025-04-09 | |||||||||||
Blancco Mobile Diagnostics and Erasure | 4.10 | 2022-01-18 | 2024-01-18 | 2025-01-18 | 2025-01-19 | |||||||||||
Blancco Mobile Diagnostics and Erasure | 4.9 | 2021-09-23 | 2023-09-23 | 2024-09-23 | 2024-09-24 | |||||||||||
Blancco Mobile Diagnostics and Erasure | 4.8 | 2021-06-23 | 2023-06-23 | 2024-06-23 | 2024-06-24 | |||||||||||
Blancco Mobile Diagnostics and Erasure | 4.7 | 2021-03-31 | 2023-03-31 | 2024-03-31 | 2024-04-01 | |||||||||||
Blancco Mobile Diagnostics and Erasure | 4.6 and older | Self Support | Blancco Mobile For FeliCa Encompasses: Blancco Check For FeliCa, Blancco Mobile For FeliCa | 1.6 and older | Self Support | Blancco SPARC | 1.02 and older | Self Support | Blancco HASP Tool | 1.1 and older | Self Support | Blancco USB Creator Tooland older | Self Support | |||
| Blancco Eraser for Apple Devices | 5.9.0 | 2025-10-03 | 2027-10-03 | 2028-10-03 | 2028-10-04 | |||||||||||
Blancco Mobile For FeliCa Encompasses: Blancco Check For FeliCa, Blancco Mobile For FeliCa | 1.6 and older | Self Support | ||||||||||||||
| Blancco SPARC | 1.02 and older | Self Support | ||||||||||||||
Blancco HASP Tool | 1.1 and older | Self Support | ||||||||||||||
| Blancco USB Creator | 4.5 | 2025-09-22 | 2027-09-22 | 2028-09-22 | 2028-09-23 | |||||||||||
| Blancco USB Creator | 4.4 | 2025-06-13 | 2027-06-13 | 2028-06-13 | 2028-06-14 | |||||||||||
| Blancco USB Creator | 4.3 | 2025-03-31 | 2027-03-31 | 2028-03-31 | 2028-04-01 | |||||||||||
| Blancco USB Creator | 4.2 | 2024-12-16 | 2026-12-16 | 2027-12-16 | 2027-12-17 | |||||||||||
| Blancco USB Creator | 4.1 | 2024-09-29 | 2026-09-29 | 2027-09-29 | 2027-09-30 | |||||||||||
| Blancco USB Creator | 4.0 | 2024-07-03 | 2026-07-03 | 2027-07-03 | 2027-07-04 | |||||||||||
| Blancco USB Creator | 3.4 and older | Self Support | ||||||||||||||
SmartChk Kiosk | 1.1 and older | Self Support | ||||||||||||||
SmartChk Depot | 6.4 and older | Self Support | ||||||||||||||
SmartChk Smartconnect - Android | 6.4 and older | Self Support | ||||||||||||||
SmartChk Smartconnect - iOS | 6.4 and older | Self Support | ||||||||||||||
Tabernus Enterprise Erase LAN | 9 and older | Self Support | ||||||||||||||
Tabernus Enterprise Erase USB | 9 and older | Self Support | ||||||||||||||
Tabernus Enterprise Erase Array | 7.8 and older | Self Support | ||||||||||||||
| Release date (GA date) | General support until | Extended support until | Self-support from | WipeDrive Erasure Software | 9Self-support from | ||||||||||
WipeDrive Erasure Software | 9.7 | 2022-04-22 | 2024-03-31 | 2024-09-30 | 2024-10-01 | |||||||||||
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WipeDrive VeriDrive | 0.7 | 2022-04-22 | 2024-03-31 | 2024-09-30 | 2024-10-01 | |||||||||||
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WipeDrive VeriDriveDetalys | 01.71 | 2022-04-22 | 2024-03-31 | 2024-09-30 | 2024-10-01 | |||||||||||
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WipeDrive DetalysAsset Discovery | 1 0.1 | 2022 -04-22 | 2024-03-31 | 2024-09-30 | 2024-10-01 |
| WipeDrive Asset Discovery | 0.1 | 2022-04-22 | 2024-03-31 | 2024-09-30 | 2024-10-01 -04-22 | 2024-03-31 | 2024-09-30 | 2024-10-01 | |
| WinEraser | 10.9.0 | 2025-06-03 | 2027-06-03 | 2028-06-03 | 2028-06-04 | |||||||||||
| WinEraser | 10.8.0 | 2025-03-11 | 2027-03-11 | 2028-03-11 | 2028-03-12 |
Disclaimer
The information contained in the online policies and similar documents on this website represents the current view of Blancco as of the date they are posted. Such documents should not be interpreted as legally binding commitments, but rather as flexible documents subject to change occasionally. Blancco does not guarantee that any information in such documents will be error-free or kept up to date after they are posted. All online policies and similar documents are for informational purposes only. BLANCCO MAKES NO WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, BY POSTING SUCH DOCUMENTS OR ABOUT THE INFORMATION CONTAINED IN SUCH DOCUMENTS.