Version 1.0 Effective: 26 July, 2017
Introduction
This policy applies to all Blancco-branded products, except as Blancco may otherwise expressly agree in writing. For specific lifecycle dates for each product, refer to the Lifecycle End Dates for Current Blancco Products table in this article. Blancco's Product Support Lifecycle Policy provides clear support availability guidelines for all Blancco's solutions, allowing you to plan and manage your support needs.
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Product name | Version | Release date (GA date) | General support until | Extended support until | Self-support from | ||||||||||
Blancco Drive Eraser Encompasses: Blancco Drive Eraser, Blancco Configuration Tool, Blancco Preinstall, Blancco Drive Eraser Hardware Edition, Blancco Drive Verifier | 7.15.0 | 2025-03-31 | 2027-03-31 | 2028-03-31 | 2028-04-01 | ||||||||||
| Blancco Drive Eraser | 7.14.0 | 2024-12-17 | 2026-12-17 | 2027-12-17 | 2027-12-18 | ||||||||||
| Blancco Drive Eraser | 7.13.0 | 2024-10-01 | 2026-10-01 | 2027-10-01 | 2027-10-02 | ||||||||||
Blancco Drive Eraser | 7.12.0 | 2024-06-28 | 2026-06-28 | 2027-06-28 | 2027-06-29 | ||||||||||
Blancco Drive Eraser | 7.11.0 | 2024-04-11 | 2026-04-11 | 2027-04-11 | 2027-04-12 | ||||||||||
Blancco Drive Eraser | 7.10 | 2023-12-18 | 2025-12-18 | 2026-12-18 | 2026-12-19 | ||||||||||
Blancco Drive Eraser | 7.9 | 2023-09-28 | 2025-09-28 | 2026-09-28 | 2026-09-29 | ||||||||||
Blancco Drive Eraser | 7.8 | 2023-06-21 | 2025-06-21 | 2026-06-21 | 2026-06-22 | ||||||||||
Blancco Drive Eraser | 7.7 | 2023-04-14 | 2025-04-14 | 2026-04-14 | 2026-04-15 | ||||||||||
Blancco Drive Eraser | 7.6 | 2022-12-01 | 2024-12-01 | 2025-12-01 | 2025-12-02 | ||||||||||
Blancco Drive Eraser | 7.5 | 2022-09-01 | 2024-09-01 | 2025-09-01 | 2025-09-02 | ||||||||||
Blancco Drive Eraser | 7.4 | 2022-06-09 | 2024-06-09 | 2025-06-09 | 2025-06-10 | ||||||||||
Blancco Drive Eraser | 7.3 | 2022-03-31 | 2024-03-31 | 2025-03-31 | 2025-04-01 | ||||||||||
Blancco Drive Eraser | 7.2 | 2021-12-16 | 2023-12-16 | 2024-12-16 | 2024-12-17 | ||||||||||
Blancco Drive Eraser | 7.1 | 2021-11-23 | 2023-11-23 | 2024-11-23 | 2024-11-24 | ||||||||||
Blancco Drive Eraser | 6.18 and older | Self Support | and older | Self Support | |||||||||||
| Blancco Management Console | 5.21 | 2024-12-15 | 2026-04-23 | 2026-04-23 | 2026-04-23 | ||||||||||
| Blancco Management Console | 5.20 | 2024-09-30 | 2026-04-23 | 2026-04-23 | 2026-04-23 | ||||||||||
| Blancco Management Console | 5.19 | 2024-06-21 | 2026-04-23 | 2026-04-23 | 2026-04-23 | ||||||||||
| Blancco Management Console | 5. | 2118 | 2024- | 1204- | 1504 | 2026- | 1204- | 1504 | 20272026- | 1204- | 1523 | 20272026- | 1204- | 1623 | |
| Blancco Management Console | 5.2017 | 20242023-0912-30152026 | 2025-0912-30152027 | 2026-0904-3023 | 20272026-1004-0123 | ||||||||||
| Blancco Management Console | 5.1916 | 20242023-0609-21252026 | 2025-0609-21252027 | 2026-0604-21232027 | 2026-0604-2223 | ||||||||||
| Blancco Management Console | 5.1815 | 20242023-0407-04032026 | 2025-0407-04032027 | 2026-04-0423 | 20272026-04-0523 | ||||||||||
| Blancco Management Console | 5.1714 | 2023-1203-1527 | 2025-1203-1527 | 2026-1203-1527 | 2026-1203-1628 | ||||||||||
| Blancco Management Console | 5.1613 | 20232022-09-25052025 | 2024-09-25052026 | 2025-09-2505 | 20262025-09-2606 | ||||||||||
| Blancco Management Console | 5.1512 | 20232022-0704-03142025 | 2024-0704-03142026 | 2025-0704-03142026 | 2025-0704-0415 | ||||||||||
| Blancco Management Console | 5.14 | 2023-03-27 | 2025-03-27 | 2026-03-27 | 2026-03-28 | ||||||||||
| Blancco Management Console | 5.13 | 2022-09-05 | 2024-09-05 | 2025-09-05 | 2025-09-06 | ||||||||||
| Blancco Management Console | 5.12 | 2022-04-14 | 2024-04-14 | 2025-04-14 | 2025-04-15 | ||||||||||
| Blancco Management Console | 5.11 | 2021-11-25 | 2023-11-25 | 2024-11-25 | 2024-11-26 | ||||||||||
| Blancco Management Console | 5.10 and older | Self Support | Blancco Management Portal | - | 2023-04-0511 and older | Self Support | |||||||||
| Blancco Management Portal | - | 2023-04-05 | |||||||||||||
| Blancco Management Portal On-Premise | 6.0.0 | 2025-03-31 | 2027-03-31 | 2028-03-31 | 2028-04-01 | ||||||||||
| Blancco Removable Media Eraser | 2.8 | 2023-07-28 | 2025-07-28 | 2026-07-28 | 2026-07-29 | ||||||||||
| Blancco Removable Media Eraser | 2.7 | 2022-11-25 | 2024-11-25 | 2025-11-25 | 2025-11-26 | ||||||||||
| Blancco Removable Media Eraser | 2.6 and older | Self Support | |||||||||||||
| Blancco LUN for Windows | 2.5 | 2022-09-30 | 2024-09-30 | 2025-09-30 | 2025-10-01 | ||||||||||
| Blancco LUN for Windows | 2.4 and older | Self Support | |||||||||||||
| Blancco Drive Eraser for Mac | 2.10 | 2023-10-06 | 2025-10-06 | 2026-10-06 | 2026-10-07 | ||||||||||
| Blancco Drive Eraser for Mac | 2.9 | 2023-02-24 | 2025-02-24 | 2026-02-24 | 2026-02-25 | ||||||||||
| Blancco Drive Eraser for Mac | 2.8 | 2022-03-31 | 2024-03-31 | 2025-03-31 | 2025-04-01 | ||||||||||
| Blancco Drive Eraser for Mac | 2.7 | 2021-06-11 | 2023-06-11 | 2024-06-11 | 2024-06-12 | ||||||||||
| Blancco Drive Eraser for Mac | 2.6 | 2021-03-25 | 2023-03-25 | 2024-03-25 | 2024-03-26 | ||||||||||
| Blancco LUN Eraser for UNIX | 2.9 | 2023-02-24 | 2025-02-24 | 2026-02-24 | 2026-02-25 | Blancco LUN Eraser for UNIX | 2.8 | 2022-03-31 | 2024-03-31 | 2025-03-31 | 2025-04-01 | ||||
| Blancco LUN Eraser for UNIX | 2.7 8 and older | Self Support | |||||||||||||
| Blancco File Eraser for Windows | 8.6 | 2023-11-09 | 2025-11-09 | 2026-11-09 | 2026-11-10 | ||||||||||
| Blancco File Eraser for Windows | 8.5 | 2021-09-21 | 2023-09-21 | 2024-09-21 | 2024-09-22 | ||||||||||
| Blancco File Eraser for Windows | 8.4 and older | Self Support | |||||||||||||
| Blancco File Eraser for Unix | 2.3 and older | Self Support | |||||||||||||
| Blancco Virtual Machine Eraser | 2.5 | 2022-01-10 | 2024-01-10 | 2025-01-10 | 2025-01-11 | ||||||||||
| Blancco Virtual Machine Eraser | 2.4 and older | Self Support | |||||||||||||
Blancco Agent | 2.2 | 2023-12-20 | 2025-12-20 | 2026-12-20 | 2026-12-21 | ||||||||||
Blancco Agent | 2.1 | 2023-06-09 | 2025-06-09 | 2026-06-09 | 2026-06-10 | ||||||||||
Blancco Agent | 2.0 and older | Self Support | |||||||||||||
Blancco Network Device Eraser NOTE! This is end of life product, find more details: | 2.8 and older | 2022-03-31 | 2024-03-312025-03-31 | 2025-04-01 | Blancco Mobile Diagnostics and Erasure Encompasses: Blancco Mobile, Blancco Mobile Diagnostics, Blancco Mobile Reporting Tool, Blancco Mobile Reset & Report | 5.6 | 2024-12-20 | 2026-12-20 | 2027-12-20 | 2027-12-21-03-31 | 2025-04-01 | ||||
Blancco Mobile Diagnostics and Erasure Encompasses: Blancco Mobile, Blancco Mobile Diagnostics, Blancco Mobile Reporting Tool, Blancco Mobile Reset & Report | 5. | 57 | 20242025- | 1004- | 1004 | 20262027- | 1004- | 1004 | 20272028- | 1004- | 1004 | 20272028- | 1004- | 1105 | |
Blancco Mobile Diagnostics and Erasure | 5. | 46 | 2024- | 0612- | 2520 | 2026- | 0612- | 2520 | 2027- | 0612- | 2520 | 2027- | 0612- | 2621 | |
Blancco Mobile Diagnostics and Erasure | 5.35 | 2024-0310-2610 | 2026-0310-2610 | 2027-0310-2610 | 2027-0310-2711 | ||||||||||
Blancco Mobile Diagnostics and Erasure | 5.24 | 20232024-1206-05252025 | 2026-1206-05252026 | 2027-1206-05252026 | 2027-1206-0626 | ||||||||||
Blancco Mobile Diagnostics and Erasure | 5.13 | 20232024-0903-262025 | 2026-0903-262026 | 2027-0903-26 | 20262027-0903-27 | ||||||||||
Blancco Mobile Diagnostics and Erasure | 5.02 | 2023-0612-2005 | 2025-0612-2005 | 2026-0612-2005 | 2026-12-06-21 | ||||||||||
Blancco Mobile Diagnostics and Erasure | 45.151 | 2023-0309-3026 | 2025-0309-3026 | 2026-0309-3026 | 2026-0309-3127 | ||||||||||
Blancco Mobile Diagnostics and Erasure | 45.140 | 20222023-1206-202024 | 2025-1206-202025 | 2026-1206-20 | 20252026-1206-21 | ||||||||||
Blancco Mobile Diagnostics and Erasure | 4.1315 | 20222023-1003-31302024 | 2025-1003-31302025 | 2026-1003-3130 | 20252026-1103-0131 | ||||||||||
Blancco Mobile Diagnostics and Erasure | 4.1214 | 2022-0612-1620 | 2024-0612-1620 | 2025-0612-1620 | 2025-0612-1721 | ||||||||||
Blancco Mobile Diagnostics and Erasure | 4.1113 | 2022-0410-0831 | 2024-0410-0831 | 2025-0410-0831 | 2025-0411-0901 | ||||||||||
Blancco Mobile Diagnostics and Erasure | 4.1012 | 2022-0106-1816 | 2024-0106-1816 | 2025-0106-1816 | 2025-0106-1917 | ||||||||||
Blancco Mobile Diagnostics and Erasure | 4.9 11 and older | Self Support | |||||||||||||
Blancco Mobile For FeliCa Encompasses: Blancco Check For FeliCa, Blancco Mobile For FeliCa | 1.6 and older | Self Support | |||||||||||||
| Blancco SPARC | 1.02 and older | Self Support | |||||||||||||
Blancco HASP Tool | 1.1 and older | Self Support | |||||||||||||
| Blancco USB Creator | 4.0 | 2024-07-03 | 2026-07-03 | 2027-07-03 | 2027-07-04 | ||||||||||
| Blancco USB Creator | 3.4 and older | Self Support | |||||||||||||
SmartChk Kiosk | 1.1 and older | Self Support | |||||||||||||
SmartChk Depot | 6.4 and older | Self Support | |||||||||||||
SmartChk Smartconnect - Android | 6.4 and older | Self Support | |||||||||||||
SmartChk Smartconnect - iOS | 6.4 and older | Self Support | |||||||||||||
Tabernus Enterprise Erase LAN | 9 and older | Self Support | |||||||||||||
Tabernus Enterprise Erase USB | 9 and older | Self Support | |||||||||||||
Tabernus Enterprise Erase Array | 7.8 and older | Self Support | |||||||||||||
| Release date (GA date) | General support until | Extended support until | Self-support from | |||||||||||
WipeDrive Erasure Software | 9.7 | 2022-04-22 | 2024-03-31 | 2024-09-30 | 2024-10-01 | ||||||||||
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WipeDrive VeriDrive | 0.7 | 2022-04-22 | 2024-03-31 | 2024-09-30 | 2024-10-01 | ||||||||||
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WipeDrive Detalys | 1.1 | 2022-04-22 | 2024-03-31 | 2024-09-30 | 2024-10-01 | ||||||||||
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WipeDrive Asset Discovery | 0.1 | 2022-04-22 | 2024-03-31 | 2024-09-30 | 2024-10-01 |
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