I am unable to start the SmartChk tablet

Firstly check if you are using original Dell charger that is provided with the tablet.

Make sure that the charger is working fine,i.e. power LED on charger is on. If not then the problem is with the charger.

Proceed only after you have confirmed that the charger works fine.

Your SmartChk tablet has a power button near the top on the right hand side. Hard reset the tablet by holding down this power button for 10 -15 seconds. It is advisable to keep the tablet on charging for 30 minutes, prior to troubleshooting.

After the tablet is powered off, ensure the power cable is connected properly on both ends as well as at the adapter joint.

Ensure no hardware keys (volume or power) are stuck before starting the tablet. Briefly press each key one by one to release any stuck keys.

Power ON the tablet by keeping the power button pressed until you feel the tablet beep/vibrate briefly. When you hear it beep/vibrate, it means the tablet is about to boot up. Release the power button and wait for the tablet to boot.

If the problem persists, it could be a hardware issue and may require further remote troubleshooting. Route the ticket to SmartChk support at this point.