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Why does the HASP tool show nothing or -1 for licenses on my HASP key?

    Why does the HASP tool show nothing or -1 for licenses on my HASP key?

    Dec 13, 2019
    Created dateUpdated dateAffects versionFix version
    18-10-2019N/AAll versions

    Cause

    One possible cause for this could be that your HASP key is using the EMS based LDK licensing system, this means the HASP key will not work with the HASP tool.

    Resolution

    To check your licenses on your EMS/LDK style HASP key please follow the below step by step instructions for the current license checking tool in use - 

    https://support.blancco.com/pages/viewpage.action?pageId=4491317


    If you have any issues with this process please contact the Blancco Technical Support Team on the following web page - "support.blancco.com", once on this page please use the "Report an incident" button


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