How to collect log files and system information from the Management Console

How to collect log files and system information from the Management Console



Created date

Updated date

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Fix version

Created date

Updated date

Affects version

Fix version

Mar 15, 2021 

Mar 15, 2021 

Management Console 3.3.x (or newer)

N/A

Description

This process will collect logs and system information from the system that the Management Console is installed on. The process will involve self-diagnostics that collects information about the system and packages it all into one zip file.

There are multiple ways to generate this zip file which may help depending on the current status of your management console.

Step by step instructions