Can an Apple device be erased if it is locked by passcode?
Created date | Updated date | Affects version | Fix version |
|---|---|---|---|
Feb 16, 2017 | May 12, 2020 | Mobile Diagnostics and Eraser - all versions | N/A |
Description
Yes, an Apple device can be erased even though it is locked with an access code/passcode.
If the device is locked with an access code, Blancco Mobile Diagnostics and Erasure software automatically bypasses the access code by putting the device in recovery mode. This saves a lot of time since the user does not have to do this manually.
The manual process is described in Apple's documentation here: If you can't update or restore your iPhone, iPad, or iPod touch