How to create a diagnostic workflow for use with Smart watches
Created date | Updated date | Affects version | Fix version |
|---|---|---|---|
Jul 11, 2025 | Mobile Diagnostics and Erasure - 5.8 | N/A |
Description
The below steps describe the process for configuring a diagnostic workflow within the Mobile Diagnostic and Erasure software to define the diagnostic tests to be performed when testing an Apple or Android Watch
Step by step instructions
After logging into the user profile on the Mobile Diagnostic and Erasure software, access Settings, followed by the Diagnostics menu
Once on the Diagnostics menu click click Create custom as highlighted in the image below.
This will display the workflow editor as shown below. For the workflow to be run when processing Smart watches, the first change that is needed is the Execution target setting. By default, this is set to Mobile device and needs to be changed to Watch as shown below.
Once the execution target has been changed, click and drag the Run Tests workflow action from the list on the left. Once added, click the plus symbol to the right of the Started action to connect the line between the two.
Next, select the Run Tests action and click Edit test set as highlighted in the image below.
This will display the below window where you can select the tests you want to be performed when processing Apple and Android watches, the tests can either be moved one at a time by selecting each test and clicking "Add selected test" or in groups based on the test type using the provided buttons "Add all automatic", "Add all assisted" or "Add all manual" with the last option to add all tests (if the Wi-Fi test is being performed on Apple Watches location services needs to be enabled on the watch). Once the desired tests have been added, click Close.
On returning to the workflow editor, connect the success and fail paths from Run Tests to the Finish workflow actions that are automatically added to complete the workflow. Once completed, update the workflow name by clicking the pen icon to the right of the name, as shown below (where the workflow name has been changed to Watch diagnostics). When the name has been set, click Save & Exit to return to the settings menu.
For a how to guide on configuring a basic workflow for processing smart watches, please see the following article: How to configure a workflow to process Smart watches