/
Black Screen when booting with Blancco Drive Eraser

Black Screen when booting with Blancco Drive Eraser

Created dateUpdated dateAffects versionFix version

 


AllN/A

Problem

Booting Blancco Drive Eraser hangs or causes a black screen with machines with specific graphical configurations.

Resolution

To resolve issues that are caused by incompatibilities with the system and Blancco Drive Eraser, some parameters need to be entered into the kernel. The following steps are for entering parameters into Blancco Drive Eraser during boot-up:

  1. Boot the machine, select the booting option (e.g. "FLR during startup"), press "e" to edit the option.
  2. With arrow keys, move the cursor down to the line starting with: "linux /arch/boot/x86_64/vmlinuz img_dev=..."
  3. Move the cursor after “flr” and include the required booting parameter(s)
    Booting parameters should be separated by a space, for example: “flr=forced nouveau.modeset=0

  4. Press Ctrl + "X" or F10 to continue booting

Once the correct boot parameters are identified for the system, they can also be permanently added to the Blancco Drive Eraser ISO boot image with the Blancco Drive Eraser Configuration Tool.

  1. Load your Blancco Drive Eraser ISO image into the tool and select 'Customized startup' from the OS -tab > Boot options.
  2. Add the boot parameters at the end of the 'Command line' and 'Save' the image.