WiFi not working on Drive Eraser despite SSID and credentials being correct
Created date | Updated date | Affects version | Fix version |
|---|---|---|---|
Aug 31, 2023 | Aug 31, 2023 | Drive Eraser 7.6.0 (or newer) | N/A |
Problem
Wireless network showing "wireless network could not be found" despite the SSID and Wifi credentials being verified correct.
If you enter the WiFi settings and toggle a value or disable/re-enable the WiFi connection the WiFi network becomes accessible.
Cause
The ISO image being booted has the "Loop until connect to BMC" option enabled.
Resolution
Load the Drive Eraser ISO into the Blancco Drive Eraser Configuration Tool and navigate to the Networking tab. Change the Interface selection to "First suitable interface".